This page is a draft and does not yet constitute a live sales policy.
Change-of-mind returns
The final return window, eligible condition, return address, and shipping responsibility will be added before launch.
Damage in transit
Customers should retain the outer carton and provide clear photos of the packaging, shipping label, and damaged piece within the stated claim period.
Handmade variation
Small variations in glaze tone, speckling, and hand finishing are natural characteristics. Product pages will show the acceptable range clearly.