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Tracked international delivery from Guangzhou · Support within two business days
YW Rain

Terms & Conditions

Last updated: October 27, 2026. These terms apply to purchases from store.ywrain.com, operated by SHOWFAST TRADING HK LIMITED.

Orders and acceptance

Placing an order is an offer to buy. We accept the order when we send a dispatch confirmation. We may cancel and refund an order if an item is unavailable, information is incorrect, payment is not authorised, or fraud is suspected.

Products and prices

Prices are shown in US dollars unless stated otherwise. Product photos are presented as accurately as possible, but screens and the ceramic process can produce small differences in colour, glaze, pattern, and dimensions. These variations are not necessarily defects.

Payment

Available payment methods are shown at checkout and processed by independent payment providers. You confirm that you are authorised to use the selected method.

Delivery, returns, and care

Our Shipping & Delivery and Returns & Refunds policies form part of these terms. Customers must follow product care instructions and stop using any damaged item.

Liability

Nothing in these terms excludes liability that cannot legally be excluded. To the extent permitted by law, our liability for a product is limited to the amount paid for that product and its applicable delivery charge.

Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region, without limiting mandatory consumer protections in the customer’s country. Please contact us first so we can try to resolve any issue.

Contact

SHOWFAST TRADING HK LIMITED
Room 1001, Yun Zhi Duan, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong
香港大角咀通州街 111 號雲之端 1001 室
ywxrain@gmail.com

Need help?

Questions about a piece or an order?

Email our customer support team. We normally reply within two business days, Monday to Friday, Hong Kong time.

Email customer support